Question 1

What is DOZ Platform?

Accepted Answer

DOZ Platform is the core SaaS system for device identity, subscriptions, and resellers. DOZ PLAYER is the official client app installed on your device.

Question 2

What is DOZ PLAYER?

Accepted Answer

DOZ PLAYER is the official client application. It registers your device, manages playback content, and guides you through trial and subscription activation.

Question 3

What is a Device ID?

Accepted Answer

A Device ID is a unique identifier assigned to your device when DOZ PLAYER registers online. Format: DOZ-1A-2B-3C-4D. Use it for support and activation with your Reseller.

Question 4

What is the PIN?

Accepted Answer

The PIN is a device-specific code created during registration in DOZ PLAYER. Together with your Device ID, it identifies your device for Reseller activation.

Question 5

Where does device registration happen?

Accepted Answer

Only inside DOZ PLAYER when connected to the internet. The website never creates or registers devices.

Question 6

How does the trial work?

Accepted Answer

7 days, one time per device. The trial starts automatically when DOZ PLAYER completes first-time online registration.

Question 7

What subscription plans are available?

Accepted Answer

Free Trial (7 days), Yearly, and Lifetime. Each applies to one device. See the Pricing page for plan details.

Question 8

Can one subscription cover multiple devices?

Accepted Answer

No. One DOZ Platform subscription applies to one registered device. Each device needs its own subscription.

Question 9

How do I activate after the trial?

Accepted Answer

Two methods: (1) Contact your Reseller with Device ID and PIN for credit-based activation, or (2) Follow the in-app prompt from DOZ PLAYER to activate via the official website.

Question 10

How does Reseller activation work?

Accepted Answer

Provide your Device ID and PIN to your Reseller. They activate your device using Credits through the DOZ Reseller Portal. No customer login is required.

Question 11

How does website activation work?

Accepted Answer

When directed from DOZ PLAYER, complete activation on the official website. Your device must already be registered. The website validates your device — it does not create new devices.

Question 12

Do I need an account on the website?

Accepted Answer

No. Customers are identified by Device ID and PIN. There is no customer login or account creation on this website.

Question 13

Which devices are supported?

Accepted Answer

DOZ PLAYER supports Android, Android TV, Google TV, Fire TV, Apple TV, iPhone, Windows, macOS, Samsung, LG, and VIDAA. See the Download page for platform details.

Question 14

Does the website sell streaming content or channels?

Accepted Answer

No. This website sells DOZ Platform subscriptions only. It does not market streams, playlists, channels, or movies. Content is managed inside DOZ PLAYER.

Frequently asked questions